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Privacy Policy

All services provided in our store and the address located at ……………. belong to and are operated by our company, ……………. Ltd.

Our company may collect personal data for various purposes. Below is detailed information on how personal data is collected and protected.

Personal information (such as name-surname, company details, phone number, address, or email addresses) provided by members through the filling of membership forms or various surveys on our store is collected by us as required by the nature of the business.

From time to time, our company may send campaign information, new product updates, and promotional offers to our customers and members. Members can choose whether to receive such information when registering and can modify this choice later by logging into their account or using the link provided in the notification emails.

Personal information provided electronically through the store or email by our members will not be disclosed to third parties outside the purposes and scope defined in our “User Agreement.”

To identify system-related issues and resolve service-related problems or disputes quickly, our company records and uses members’ IP addresses. IP addresses may also be used to generally identify users and gather comprehensive demographic information.

Our company may use the information collected for direct marketing purposes by itself or in cooperation with partners, beyond the purposes and scope defined in the Membership Agreement. Personal information may also be used to contact the user if necessary. Information requested by our company or provided by the user or information related to transactions on our store may be used by our company and its partners for statistical evaluations, database creation, and market research without revealing the identities of members, beyond the purposes defined in the Membership Agreement.

Our company is committed to keeping confidential information private and secret, considering it a duty of confidentiality, and taking all necessary measures and exercising due diligence to ensure that confidential information does not enter the public domain, is not used improperly, or disclosed to unauthorized third parties.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who make purchases on our websites. Your credit card information is not stored in our system in any way.

When entering the transaction process, you should look for two indicators to ensure you are on a secure site. One is a key or lock icon at the bottom of your browser, which indicates a secure internet page where all your information is encrypted and protected. This information is only used in accordance with the sales transaction process and your instructions. Credit card information used during shopping is encrypted using 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. Shopping proceeds if the card’s availability is confirmed. Since no information about the card is viewed or stored by us, it prevents any third party from accessing this information under any circumstances.

For online credit card orders, the reliability of payment/billing/delivery address information is monitored by our company against credit card fraud. Therefore, first-time customers are required to verify the accuracy of their financial and address/phone information before their orders can proceed to the supply and delivery stages. Verification may involve contacting the credit card holder or the relevant bank if necessary.

All information you provide when registering can only be accessed and modified by you. If you secure your login credentials, it is not possible for others to access or change your information. For this purpose, membership transactions are conducted within a 128-bit SSL security area. This system is an internationally recognized encryption standard that is virtually unbreakable.

Websites with a contact information section including an address and phone number are increasingly preferred today. This allows you to obtain detailed information about any concerns you may have and to gain more reliable information about the trustworthiness of the online shopping provider.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Credit card information sent via mail order will be kept confidential by our company according to our privacy principles. This information is retained for 60 days to address any potential disputes with the bank regarding credit card charges and is subsequently destroyed. If any amount other than the approved mail-order form’s amount is charged to your card, you can naturally dispute this with the bank and prevent the payment, so there is no risk involved.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within the website. Our company is not responsible for the privacy practices and content of sites accessed via these links. Advertisements published on our site are distributed to users through our advertising partners. This Privacy Policy applies only to the use of our store and does not cover third-party websites.

EXCEPTIONAL CASES

In the limited cases below, our company may disclose user information to third parties outside the terms of this “Privacy Policy.” These situations are:

  1. To comply with legal obligations imposed by current laws, decrees, regulations, etc., by authorized legal authorities;
  2. To fulfill the requirements of the “Membership Agreement” and other agreements made with users and to enforce them;
  3. To respond to information requests from authorized administrative and judicial authorities conducting investigations or inquiries;
  4. To protect users’ rights or safety, if necessary.

EMAIL SECURITY

Please do not include your credit card number or passwords in emails sent to our Customer Service regarding any orders. Information in emails can be viewed by third parties. Our company cannot guarantee the security of information transmitted via email under any circumstances.

COOKIE POLICY

Our company may use technical communication files (cookies) to obtain information about users visiting our store and their use of the website. These technical communication files are small text files sent by a website to the user’s browser for storage in the main memory. Cookies facilitate the use of the internet by storing site status and preferences.

Technical communication files help obtain statistical information about the number of visitors, the purpose of visits, how often a site is visited, and the duration of visits, and assist in dynamically generating user-specific content and ads. Cookies are not designed to collect data from the main memory or from your emails. Most browsers are initially set to accept cookies, but users can change settings to block cookies or receive alerts when cookies are sent.

Our company may modify these “Privacy Policy” provisions at any time by publishing them on the site or sending them electronically to users. Changes to the Privacy Policy will take effect on the date they are published.

For any questions or suggestions regarding our Privacy Policy, please email ……………….. You can contact us using the following details.

Company Name: Address: Email: Phone: Fax: